ServiceNow (NOW) earnings report card

The latest results graded A to F: sales, earnings per share and profit margin against what analysts expected and against a year ago, with a plain-English take.

D−
NOW · ServiceNow
Q3 2026 results · reported Wed, 28 Oct 2026
Score 39/100
Our take

A weak quarter.

ActualExpectedDifference
Revenue$4.11bn$4.14bn▼ −0.7% miss
Earnings per share$1.00$1.03▼ −3% miss
Net profit margin25.5%26.2%▼ −0.7 pts
How the grade is worked out
Revenue vs forecast7.1 / 20−0.7%: +2.5% or more scores full marks, −2.5% or worse scores nothing
EPS vs forecast8.4 / 20−3%: +20% or more scores full marks, −20% or worse scores nothing
Margin vs forecast5.8 / 15−0.7 pts: 3 points or more above forecast scores full marks

Score = points ÷ points available × 100, using whatever figures are known. A from 80, B from 65, C from 50, D from 35, F below; + and − mark the top and bottom of each band. The share price reaction is shown but doesn't count towards the grade.

Expected = analysts' average forecast before the results. Net margin vs forecast uses earnings per share × diluted shares; the quarter in detail uses the company's SEC filing once it's out. A grade of what was reported, not a recommendation.

Reported 28 Oct 2026 · Sources: Finnhub (results and analyst forecasts), SEC EDGAR (company filings)

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